The cane is good. It's easy to adjust the length -- it works like a vacuum cleaner wand, with holes an inch apart and a pop-up button. The design is pretty. I'm very happy to have it. However, the packaging was way overdone. A huge box and lots of inflatable plastic padding. If you're going to sell canes, either invest in boxes that fit or come up with something better. How about double layers of cardboard on both sides, firmly taped, with a "Do not bend" sticker? I hate plastic waste. The packaging is why I gave it 4 stars instead of 5.